July 2011 | AnswerNow

An “Answering Service” VS. “Call Center” – What’s the Difference?

July 2011

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Answering Service

An answering service is available to your customers 24/7 – 365 days a year. Your company may only work five days a week from 9am-5pm, but answering services never sleep. In some instances, an answering service takes a

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Everyone enjoys a long weekend for a fun get-away or even leaving a little early from the office to spend some extra time with the family! The problem with this is you know the phones are going to keep ringing …

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At AnswerNow, our phones are the most important aspect to our company. Greeting with a “hi” is fine for answering a call from your mom or friend, but not a customer – we answer our phone calls with the highest …

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One of the biggest differences between small and large businesses can be the amount of resources available to provide different levels of service for different sized organizations. This includes up-to-date equipment and expert consultants. So you may be wondering what …

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Every one of our Team Members here at AnswerNow went through our intense and distinctive training program that makes us the best at what we do. We are professional, charismatic, and considerate and we take pride in treating our Team …