October 2011 | AnswerNow

Training Process for Excellent Customer Service

October 2011

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AnswerNow is very proud of our Team for providing nothing short of excellent customer service to each and every one of our clients. We recently had the opportunity to celebrate Customer Service Appreciation Week and we went all out to …

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Por Michelle Weiss

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Por Michelle Weiss

Como propietarios de una compañía pequeña, es difícil de estar en todas partes y hacer todo al mismo tiempo. Hay veces que ciertos aspectos de su compañía podrían ser sacrificados para poder mantenerse al día con otros …

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Today was a very exciting day for celebrations at AnswerNow! A lot of people were still full from the Nacho Bar yesterday, but it didn’t deter them from moving full steam ahead once we had the Ice Cream Bar set …

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No podemos recalcar la importancia de tener un plan de respaldo cuando hay un desastre. Hay devastadores eventos ocurriendo en el Medio Oeste, y el proceso de recuperación será grande, pero con un plan de recuperación de desastre dinámico esto …

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Oct. 3 through the Oct. 7 is Customer Service Appreciation Week and we have a lot of great perks in store for our incredibly hard-working team. We received an overwhelming response to “shorts days” this summer, raising over $3,800 for …

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Today was the first day of National Customer Service Week. Since we serve as either the primary or afterhours Customer Service center for the majority of our clients, this is a special week for our team at the call center. …