May 2013 | AnswerNow

A Measured Interaction for Creating WOW!

May 2013

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One of the techniques we train our AnswerNow Team Members is centered on instinctively matching pace and tone for every contact. We manage calls from all over the world and specialize in bilingual contact services.

We know the positive …

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The Financial Impact of Bad Customer ServiceWe are a well-connected world today, which means we have greater access to share the good, bad and ugly. We not only have the means to share, we do it. Today consumers share their customer service experiences more than ever.