November 2013 | AnswerNow

How New HIPAA Regulations Impact Medical Answering Services

November 2013

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how new hipaa regulations impact medical answering servicesWith all that’s at stake, you need to know how recent HIPAA updates will affect your healthcare organization. Specifically, how the new regulations will impact your electronic communications containing Protected Health Information.

Our new white paper, “How New HIPAA Regulations

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How HIPPA Regulations Affect Your Medical Answering ServicesYou need to know how the recent updates to the Health Insurance Portability & Accountability Act of 1996 (known as HIPAA) will affect your medical answering services. This major update strengthened privacy and security of Protected Health Information (PHI).…

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what to look for in a bilingual answering serviceThe ultimate purpose of a call center is to offer companies assistance when they are unavailable, to busy, or not open.

Every time customers dial in, it is a perfect opportunity for customer call agents to offer superior service. Whether …