September 2014 | AnswerNow

5 Reasons Call Center Jobs Are Returning to the U.S.

September 2014

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5 reasons call center agent jobs are returning to the US

According to the U.S. Bureau of Labor Statistics, employment of call center agents is expected to grow 13 percent during the period 2012 – 2022. That statistic might surprise some who watched one company after another migrate its customer …

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How outsourcing your customer service can help your business

No matter what type of company you own or manage, you can certainly benefit from more time, money and happier customers or clients. What if the key to achieving all of these things was a matter of making one simple …