October 2014 | AnswerNow

Live Answering Service vs Voicemail: Which is Best for Your Business?

October 2014

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Live Answering Service vs Voicemail

While your business has regular operating hours, they may not always line up with all of your clients’ needs. Often, customers are not able to call during your regular hours. For those times when they are not able to get …

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Multi channel Customer Service

Innovations in communication mean that there are more ways than ever to get in touch with someone. While personal communications have been occurring over a wide range of channels for years, many small and large businesses are just beginning to …

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Your call is important to us

Extended hold times can severely impede opportunities to keep and acquire new customers. It is important to find ways to offer a live or virtual experience that will provide effective call center solutions to prevent your customers from consistently being …