December 2014 | AnswerNow

5 Reasons To Consider Hiring a Medical Call Center

December 2014

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5 Reasons To Consider Hiring a Medical Call CenterWith Meaningful Use Standards, another ICD code introduction on the horizon, and ever increasing customer service expectations, medical office personnel seem to be in a perpetual state of training and adjustment.

Significant financial investments for technology to implement EHR systems …

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“A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people.”  – White House Office of Consumer Affairs

The Power of Word Of Mouth Marketing

The WHOCA also reports that satisfied customers tell an average of 5 …