December 2015 | AnswerNow

5 Tips to Better Customer Service

December 2015

0

How does your business handle customer service? Do you have a set procedure for dealing with incoming calls, or do you operate on the fly? If 5 tips to better customer serviceyou have a system for directing calls, chances are you haven’t updated the process …

0

Now that we are approaching the end of 2015, we thought it would be nice to compile a list of our most viewed blog posts for the year. It’s a great way to look back at what really resonated with

0

how to cut down your hold timeIt’s a good bet that whoever coined the term “patience is a virtue” never had to wait in line. In this article we explore practical ways to cut down your hold time. In theory, we should be happy that …

0

skills working in a call centerYour professional career depends on the many skills you learn along the way. By working as a call center agent, you gain several skills in dealing with people, communicating effectively and handling a business. While you may not remain in …

0

Do you start off the day with a full schedule, and then before you know it, you have major gaps due to no-shows? A study by the MGMA estimates that most medical practices average between a 5-7% no-show rate. Regardless …

0

Have you been thinking about contracting with an answering service to boost customer service? Are you wondering if better customer service would really help you attract and retain customers? According to market research, the answer to the second question is …