May 2016 | AnswerNow

Hablas Español? Why Your Business Needs a Spanish Answering Service

May 2016

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If you think you’ve been noticing more signs in Spanish or hearing more Spanish phrases around you, you’re correct. The Spanish-speaking population of the whole U.S. is on the rise. This number, which includes Hispanics and non-Hispanics, now represents 17 …

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The Secret to Enhancing Your Customer Service EfficiencyWhile most of your employees are probably fully capable of carrying out a phone conversation, it is important to recognize that there is a difference between talking on the phone, and effectively communicating with callers and helping them solve problems, …