October 2016 | AnswerNow

The Changing Landscape of Medical Customer Service

October 2016

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Changing Landscape of Medical Customer ServiceModern medicine has some strange paradoxes. Physicians are genuinely eager to help people, but they’re busier than ever, some seeing as many as 15-20 patients a day, and averaging 15 minutes for each visit. This seems to be the minimum …

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Outsource Customer Service, or Keep It In-House?Businesses of all sizes are constantly working on ways to differentiate themselves from their competitors. One way you can stand out in your industry is by providing your customers with a high level of customer service. Although providing top-notch customer …

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3 Ways that Call Centers Reduce Customer Churn and Save ProfitsWhen developing customer support systems, having the right customer service team in place is one of the most important elements of the process. They are the first impression of your company, and can have a huge impact on whether or …