November 2017 | AnswerNow

Should Answering Services Do More Than Answer the Phone?

November 2017

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An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need to properly interact with patients in-office. However, you need to work cooperatively with call center operators

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The Phoenix housing market is one of the worst in the country for foreclosures, with over 100,000 vacant homes currently in the valley (source: azcentral.com). That’s 100,000 families who need a new place to live. This means rental properties are …

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It’s a challenging time for call centers. Customers increasingly want their problems solved quickly and automatically via mobile-optimized interfaces, but we’ve found that they also still want human interaction when dealing with issues with their products and services. How can …