July 2019 | AnswerNow

The impatient consumer and the 24hr call center

July 2019


Mobile phones, internet shopping, and social media have definitely changed the business world in just a short period of time. Once upon a time, customers had to wait until businesses were open to make an inquiry or a purchase; but


When you are running a business and trying to increase your recognition and profits, you need to consider your customers’ experience as a whole. There are many seemingly small and unimportant factors that could end up shaping the way your