Property Management Answering Service Needs

Property Management Answering Service Needs

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The Phoenix housing market is one of the worst in the country for foreclosures, with over 100,000 vacant homes currently in the valley (source: azcentral.com). That’s 100,000 families who need a new place to live. This means rental properties are on the upswing, making property managers and management companies busier than ever. A well-priced rental home can bring in upwards of 50 phone calls and several applications within hours of the listing being posted. Those calls are on top of the phone calls and duties for current properties in your possession. That makes for a lot of calls ringing in your ear.

Utilizing a professional answering service for your property management business is a wise investment for several reasons.

A service is available to answer phones 24/7 for your tenants and prospective tenants when they need assistance. Tenants rely on their property managers to be available in an emergency any time, day or night. Missing important calls concerning damage to a property can leave you legally liable, and damage your reputation in the real estate market. AnswerNow’s Team Members act as if they are your personal receptionist by taking messages, patching calls and any other activity necessary to keep your business running smoothly.

Sometimes the hardest part of your business is coordinating your schedule with prospective tenants wishing to view properties you have listed to rent. Missing calls turns into a game of phone tag, and missed opportunities to put the right person in the right house for their needs. AnswerNow can log right in to your web based calendar and schedule any appointments in the times you have available. All you will have to do is show up.

So, while the housing market, not only in Phoenix but also nationally, is still on the downswing, your property management company does not have to be. Take your business to the next level and be one step ahead in the game by allowing AnswerNow to professionally handle your phone calls. It will be less stress for you, and more rented properties under your belt. Contact us today and let us expedite your needs.