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24×7 Call centers – the solution for small business

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Making a small business grow and compete with larger companies can seem like a very difficult task. It requires a lot of effort, dedication, and hard work. But if you want your business to grow, you don’t just have to …

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As different industries become more specialized and new technologies become available, the market gets more and more competitive. Regardless of your field of expertise, it’s much harder to get new clients and maintain customer loyalty now than it was decades …

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“Recession” is quite probably every business owner’s most dreaded word. During a recession, many businesses – big or small – can fall prey to the economic crisis. However, taking smart decisions to reduce your operational costs and boost your revenue …

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Everyone knows that physicians face medical emergencies and unexpected situations on a daily basis. That’s why having 24/7 availability is so important in the healthcare industry these days. From having someone to answer patients’ doubts to being able to schedule …

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If you are the owner of a small business, you might tempted to do it all on your own. But here is novel idea: you don’t actually have to! A dedicated answering service might be just what your business needs. …

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In recent years, technology has made its way into new disciplines and spaces. These days, you can quickly make internet searches, book hotel reservations, and go grocery shopping without even leaving your house. But how can these technologies be applied …

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In the past, businesses weren’t expected to be on the line 24/7 to help customers with queries. In today’s world, however, constant connection via email, web chat, and answering services isn’t just expected: It’s required. Life doesn’t follow the mandates …

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Running a business from home can be a challenging endeavor that asks you to wear many hats. You might be filling orders, fielding questions, responding to emails, and dealing with suppliers all at once. This all becomes more complicated when …

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Consider this: A customer for an internet service provider is facing an error connecting to the internet and has an important project to complete, a sick patient requires assistance, or a potential customer needs more information on your services. Would …

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Technology has not only transformed the way we live our lives, but it has dramatically changed expectations for service. We live in an era of unparalleled instant gratification. It wasn’t that long ago that you had to go to your …