Call Center Outsourcing | Blog | AnswerNow

Bilingual Answering Services and Why It’s a Must Have

Our Blog

According to the Pew Research Center, Americans are more racially and ethnically diverse than ever before. This trend is predicted to continue with fervor. “By 2055,” the Pew Research Center explains, “the U.S. will not have a single racial or

For a growing and established businesses alike, finding ways to cut costs and boost growth is essential to keeping your company afloat. If you’re not thinking about ways to streamline operational procedures and improve the bottom line, you could be …

0

We all know that first impressions are important, whether it’s an in-person interaction or a simple phone call. This goes double for businesses. No matter what type of work you do, answering calls promptly and courteously is an absolute must

0

An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need to properly interact with patients in-office. However, you need to work cooperatively with call center operators

0

An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need to properly interact with patients in-office. However, you need to work cooperatively with call center operators

0

The Phoenix housing market is one of the worst in the country for foreclosures, with over 100,000 vacant homes currently in the valley (source: azcentral.com). That’s 100,000 families who need a new place to live. This means rental properties are …

0

It’s a challenging time for call centers. Customers increasingly want their problems solved quickly and automatically via mobile-optimized interfaces, but we’ve found that they also still want human interaction when dealing with issues with their products and services. How can …

0

It seems like the holiday season starts earlier and earlier every year. Remember when the kickoff for winter holiday shopping didn’t really start until Thanksgiving weekend and Black Friday sales? Now it seems like retail outlets are advertising for Christmas

0

Let’s face it, good communication is an absolute must in today’s modern business environment. This is because effective communication helps all involved maintain productivity and fosters a fluid working environment for everyone participating. No matter whether you are an employer

A 2014 Forbes study revealed that 80% of callers hang up when confronted with voicemail, and that number has probably gone up in the intervening years. Why is this the case? It could have something to do with the fact