Call Center Outsourcing | Blog | AnswerNow

4 Tips for Increasing Sales with Customer Service

Our Blog

0

Customer service is a given for any business with consumers. However, most businesses fail to realize that well-honed customer service increases sales. Here are just a few statistics to consider:4 Tips for Increasing Sales with Customer Service

  • 86% will pay more for great customer service
  • 40% will
0

Today’s world is globalized thanks to the wonders of technology. We can talk to people from any continent in real-time. We can even use video technology to speak and see individuals from thousands of miles away. Along with this wondrous …

0

For some people, working in the call center industry doesn’t sound all too stimulating. After all, you sometimes have to deal with customers who have some sort of issue or even a complaint. Nevertheless, our agents enjoy helping customers make …

0

4 Ways a Help Desk Call Center Can Improve Your Small Business

Help desk call center agents empower small businesses to build strong, long-term relationships. While almost everyone would agree that customer service is mission critical, many small business owners don’t realize how a full service, live answering service influences growth and …

0

Looking to the Future of Call Centers

The customer service industry is always changing. That means keeping up with new technology and trends. This often results in a fun, fast paced environment, but can also come with its challenges.

Smart businesses need to keep evolving their processes …

0

4 reasons why your business needs an answering service

Hiring someone to “keep an eye on the phones” usually seems to become a much lower priority than some of the other critical tasks at hand. But, if you aren’t there when your customers need you, it will be tough …

0

We are delighted to announce that for the tenth consecutive year AnswerNow Inc. has been honored with the ATSI Award of Excellence. The Association of TeleServices International (ATSI), the industry’s Trade Association for providers of telecommunications and call center services, …

0

Benefit Your Business With Automated Reminders

To keep up with the competition, every customer and every minute of your day is important. Unfortunately, at one time or another, we have all had a customer or patient who was a no-show. Their reason may vary- whether it …

0

9 Tasks to Outsource to a Call Center

One of the best things about customer call centers is that they can help your business grow and make it more efficient.

In fact, the only reason your organization might not benefit from a center’s services is if you’re OK …

0

live chat servicesIn today’s world, everyone wants right here, right now, customers would like to be able to contact businesses whenever they want, on whatever communication channel is most convenient for them. Can you imagine the number of customers you could acquire …