Answering Services Archives | AnswerNow

New Expectations: Answering the Phone After Hours

Category: Answering Services

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Technology has not only transformed the way we live our lives, but it has dramatically changed expectations for service. We live in an era of unparalleled instant gratification. It wasn’t that long ago that you had to go to your …

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An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need to properly interact with patients in-office. However, you need to work cooperatively with call center operators

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The Phoenix housing market is one of the worst in the country for foreclosures, with over 100,000 vacant homes currently in the valley (source: azcentral.com). That’s 100,000 families who need a new place to live. This means rental properties are …

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Let’s face it, good communication is an absolute must in today’s modern business environment. This is because effective communication helps all involved maintain productivity and fosters a fluid working environment for everyone participating. No matter whether you are an employer

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Every organization is only as strong as its communication skills. If you can’t effectively communicate with your customer base they are going to go down the street and work with your competition instead. When clients are unable to contact you …

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We live in an age of instant meals, on-demand entertainment and same day delivery. People and their expectations have evolved to come to expect this. They have become accustomed to expect fast results, available customer service and are increasingly impatient.

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the right time to upgrade to an answering servicePersonal contact matters, especially in business. Consider for a minute that roughly 80 percent of business communications are done by phone, and without someone available to keep up with call volume you are missing out on potential clients.

In fact, …

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top 5 answering service blog postsIn 2016 we’ve produced over 35 blog posts. Since you might have missed a few, we’ve decided to gather a list of our
most  viewed blog posts for this year. We feel that it is the perfect way to look …

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4 reasons why your business needs an answering service

Hiring someone to “keep an eye on the phones” usually seems to become a much lower priority than some of the other critical tasks at hand. But, if you aren’t there when your customers need you, it will be tough …

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We are delighted to announce that for the tenth consecutive year AnswerNow Inc. has been honored with the ATSI Award of Excellence. The Association of TeleServices International (ATSI), the industry’s Trade Association for providers of telecommunications and call center services, …