February 2015 | AnswerNow

How to Hire and Recruit for Your Call Center on a Budget

February 2015

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how to hire or recruit for your call center on a budgetCall center hiring on a shoestring budget? It may sound like a pipe dream, but with a few tips from AnswerNow, you can make the most of your call center hires without breaking the bank. With limited time and placement …

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3 Questions to Improve Your Call Center This YearA well-managed call center is one of the most valuable tools for relationship building. However, improperly managed call centers pose substantial risks for damaging relationships and alienating potential customers. Evaluating your workflow processes is one way to make sure your …

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Optimize your call centerIs your in-house call center helping you build relationships or driving a wedge between you and your customers?

The relationship between “sellers” and “buyers” has drastically changed from just a few years ago. In the past, buying decisions usually started …