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Call Centers and R.O.I.
If you are looking for ways to make your business more profitable start by increasing the ROI of your customer service center
Save Time & Increase Profits
Useful tips to help you save time and increase profits. There are steps you can take to save more of your time and improve overall profitability.
How New HIPAA Regulations Impact Medical Answering Services
The new ruling affects how patient information can be disseminated…
Ways to Get Over Small Business Growing Pains
Here we focus on the 3 most common stressors that small business owners encounter and which tools you should implement to successfully conquer them.
The Benefits of Partnering with a Medical Call Center
Discover the benefits of partnering with a highly trained medical call center.
How to Increase Revenue with Automated Appointment Reminders
Automated reminders have been shown to reduce no-shows in a number of industries.
The 10 Commandments of Customer Service
The 10 most important rules for providing customer service.
HIPAA Compliance and Texting
What you need to know about HIPAA compliance and text messaging.
Avoid penalties and ensure HIPAA compliance through secure, real-time medical communication.