January 2016 | AnswerNow

Want Your Business to Grow? Hire a Call Center

January 2016

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hire a call centerBeing a business owner involves a constant struggle. You have to boost sales, determine customer demand, and keep one eye on your competitors.

Through it all you want your business to continue to grow rather than remaining stagnant, or even …

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bilingual answering servicesDo you miss out on potential customers because you are unable to communicate with them in Spanish? If this is the case for your business, it is not all that surprising. The U.S. has the world’s second largest Spanish-speaking community

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how to improve your customer serviceCompanies want to have the best customer service center possible. After all, customer service is the main line that connects your business to your customers when they need your assistance the most. While your customer reps may be doing a …

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8 customer service tipsWe’ll cover 8 customer service tips and quotes from industry leaders that will hopefully inspire you to improve your customer service this year.

Many businesses don’t realize the important role that great customer service plays in their success or failure.

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reasons to consider a virtual reception serviceGreat customer service is critical in today’s day and age. If you cannot provide high quality customer service to your customers, they will find someone who can.

One of the most vital customer service roles in offices today are receptionists. …

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call centers for nonprofit organizationsWhen working with a nonprofit organization, you have a lot on your plate. You are responsible for managing a group of individuals, applying for grants, fundraising and marketing. The last thing you want to do is be held back from …

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time for a new call centerHappy New Year! It’s time to look back at the positives and negatives of the past year, but more importantly, focus on achieving more positives in the year ahead.

For businesses, this sort of reflection combined with fresh resolutions can …