September 2016 | AnswerNow

4 Secrets to Improving Call Center Productivity

September 2016


4 secrets to improving call center productivityEvery customer call center can get a little better – or even a lot better. New employees should always be learning methods to improve their techniques, while veteran employees should continue to hone their abilities and build experience to help …


Customer service is a given for any business with consumers. However, most businesses fail to realize that well-honed customer service increases sales. Here are just a few statistics to consider:4 Tips for Increasing Sales with Customer Service

  • 86% will pay more for great customer service
  • 40% will