4 Secrets to Improving Call Center Productivity
September 2016
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Every customer call center can get a little better – or even a lot better. New employees should always be learning methods to improve their techniques, while veteran employees should continue to hone their abilities and build experience to help …
Customer service is a given for any business with consumers. However, most businesses fail to realize that well-honed customer service increases sales. Here are just a few statistics to consider:
- 86% will pay more for great customer service
- 40% will