24/7 Bilingual Local Agents
Never miss a call with ’round the clock support. Our agents are highly trained and are all on site and based in the U.S.
Tailor Made Answering Service
Our call services are tailor made to suit your unique business needs. We integrate with your systems and processes.
Virtual Assistant/Receptionist
Offset the cost of full-time staff. We can act as a direct extension of your office, providing schedulig, message taking & more.
Services We Offer
Appointment Scheduling
We'll manage your schedule with our web-based software, so you can focus on your what’s important to you. View/print your schedule anywhere, anytime.
Automated Appointment Reminders
Integrate seamlessly with this automated solution including customized reports to reduce no-shows by 50%!
Message Delivery
We design custom communications systems to fit your needs. Combine multiple forms of messaging through our secure, encripted services.
24-Hour Messaging
Our solutions allow HIPAA compliant, professional, accurate and bilingual communication. AnswerNow! is always available as an extension of your office or to provide after-hours services as needed.
Secure Messaging
We are integrated with a variety of secure messaging applications availlable for your wireless device and we have the technology to integrate with many more.
Internet Message Integration
Our proprietary web-based software provides customized tools to make your business more efficient and cost effective.
On Call Schedule Management
AnswerNow! helps screen and route calls at your discretion. Choose to update your ever-changing schedule through a variety of our solutions.
Automated Voice Technology
AnswerNow! can automate your after hours response services to increase efficiency and help control costs.
Industries We Serve
For nearly four decades, we’ve been providing expert answering service and call center solutions to a hundreds of businesses across a wide range of industries, from healthcare to big consumer brands.
Our solutions are broad, including standard/custom answering services, bilingual inbound and outbound call management, customer service and support, marketing and sales contact management, 24/7 service, appointment scheduling, overflow and disaster recovery.
- Clinics and Medical
- Manufacturing
- Law Firms & Lawyers
- Real Estate Firms
- Non-profit Organizations
- HVAC | Air Conditioning
- Electricians
- Plumbing Companies
- Small Businesses
- Technology Firms
- Retail
- Wholesale
- Transportation Services
- Sanitation Companies
- Construction Companies
- Education Sector
- Local Government
- Federal Government
Who We Serve
Professional and unparalleled service is the reason our clients trust us.
What Our Clients Say
I really appreciate the job that your teams does, and the level of support that they provide. I do not believe that we have ever received a complaint regarding our after hours service, which speaks very highly of you and your teams’ dedication to providing great service to our members! Thanks!
Michele S – Health Insurance Industry
