Blog | AnswerNowInc - Part 20

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5 Steps to Resolving Anger with a Customer

January 15, 2015

Customer service centers are designed to handle a large volume of customer phone calls efficiently and professionally. As an agent, your primary job is...

3 Ways to Increase Happiness (and Productivity!) In Your Call Center

January 8, 2015

Achieving customer satisfaction is no easy feat for a contact center service. It takes perseverance and the ability to see things objectively in order...

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