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Why Small Businesses Can Benefit From an Answering Service

If you are the owner of a small business, you might tempted to do it all on your own. But here is novel idea:...

Why Virtual Assistants Can Reduce Cost and Streamline Flow

In recent years, technology has made its way into new disciplines and spaces. These days, you can quickly make internet searches, book hotel reservations,...

Investing in an answering service: Smart Move!

In the past, businesses weren't expected to be on the line 24/7 to help customers with queries. In today’s world, however, constant connection via...

Do I Need Live Call Answering for My Home-Based Business?

Running a business from home can be a challenging endeavor that asks you to wear many hats. You might be filling orders, fielding questions,...

Is an Answering Service a Luxury or Necessity

Consider this: A customer for an internet service provider is facing an error connecting to the internet and has an important project to complete,...

New Expectations: Answering the Phone After Hours

Technology has not only transformed the way we live our lives, but it has dramatically changed expectations for service. We live in an era...

The History of the Modern Day Call Center

It's one of the oldest methods for providing customer service. The call center has a storied history that starts in the 1950's even though...

Bilingual Answering Services and Why It’s a Must Have

According to the Pew Research Center, Americans are more racially and ethnically diverse than ever before. This trend is predicted to continue with fervor. "By...

Improving Your Bottom Line by Hiring an Answering Service

For a growing and established businesses alike, finding ways to cut costs and boost growth is essential to keeping your company afloat. If you're...

The Business Benefits of Proper Phone Etiquette

We all know that first impressions are important, whether it's an in-person interaction or a simple phone call. This goes double for businesses. No...
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