The customer service industry is always changing. That means keeping up with new technology and trends. This often results in a fun, fast paced environment,...
In today’s world, everyone wants right here, right now, customers would like to be able to contact businesses whenever they want, on whatever communication...
When selling a product or service that hundreds, if not thousands of individuals interact with on a daily basis, mistakes are unavoidable. Unfortunately, in...
If you think you’ve been noticing more signs in Spanish or hearing more Spanish phrases around you, you’re correct. The Spanish-speaking population of the...