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The Benefits of Remote Receptionist Services

An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need...

Should Answering Services Do More Than Answer the Phone?

An answering service can do a lot to alleviate telephone traffic and wasted time in your practice, giving your staff the time they need...

Property Management Answering Service Needs

The Phoenix housing market is one of the worst in the country for foreclosures, with over 100,000 vacant homes currently in the valley (source:...

Prepare Your Call Center for the Future

It’s a challenging time for call centers. Customers increasingly want their problems solved quickly and automatically via mobile-optimized interfaces, but we’ve found that they...

Answering Calls During the Busy Holiday Season

It seems like the holiday season starts earlier and earlier every year. Remember when the kickoff for winter holiday shopping didn't really start until...

The Importance of Clear Communication

Let's face it, good communication is an absolute must in today's modern business environment. This is because effective communication helps all involved maintain productivity...

Live Virtual Receptionist Services: Do They Matter?

A 2014 Forbes study revealed that 80% of callers hang up when confronted with voicemail, and that number has probably gone up in the...

Why 24 7 Call Centers Are Good for Business

Technology has changed the way many businesses operate, providing new opportunities to connect with and serve customers that weren't available even twenty years ago....

How Businesses Can Benefit From a 24 7 Answering Service

There are several types of businesses that cannot afford to leave their clients hanging. Medical practices are a good example. If patients cannot reach...

Live receptionist services – Can this really save your business, money?

Every organization is only as strong as its communication skills. If you can't effectively communicate with your customer base they are going to go...
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